![]() ![]() ![]() There aren't many budget-friendly monitoring tools that allow you to achieve this. Another strategy is to develop different projects for yourself and your competitor and compare them to see their performance on social media and how you can enhance your own. It also offers sentiment analysis, which allows you to view mentions of your business and whether they were favorable, negative, or neutral in tone.Īnother noteworthy feature of this application is its comparison capability you may construct two or more side-by-side projects, each aimed towards a different campaign, and then compare them to discover which one was most effective. They even have an influencer score for your brand's top social media influencers so you can communicate with them more effectively. It displays a Discussion Volume Chart that graphically depicts your brand's mentions, allowing you to quickly spot any surges in mentions and determine whether there is a problem. However, despite its priced affordability, it has an AI-driven sentiment analysis function that helps you preserve your brand's reputation while providing better services and experiences to your customers. It is one of the best social listening tools for small and medium enterprises because it has a flat subscription of $49 per month. You can engage in discussions directly from Brand24. It displays mentions streams to see what people are saying about your business and take immediate action. It displays a timeline of brand mentions so you can react quickly to opportunities and handle issues. So go through this blog, presenting the Best Social listening tools 2021 and their key features to determine what best suits your brand.īrand24 collects social media data on what people say about your company online. Businesses have realized the importance of social listening and why you need social listening tools. Social media listening tools are critical for audience engagement and understanding because they aggregate audience reviews about a product, service, or brand.Īccording to a recent Statistica report, more than 90% of US enterprises and businesses with 100 or more employees use social media for marketing their brands. Social Media Listening Tools are also known as Brand Monitoring tools (although this depicts less robust functionality - for more learn about the difference between social listening and social monitoring). Which, in turn, improves customer service by providing tangible benefits. Whether small-scale or large-scale, businesses these days rely heavily on Social Media.Īs a result, Social Media Listening Tools monitor social media business accounts across several platforms to deliver a higher standard of service. Going through the current scenario of a digitally growing world, social media has played a significant role in marketing. The 10 Best Social Listening Tools for 2022 - Free and Paid ![]()
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